Pension issues

In the continuing saga I like to call “Dave, what’s wrong with your ex-employer today?”, I’m still missing large chunks of my pension. Finally had enough of my former employers not giving me any answers or claiming to be looking into it, as I’ve been asking since around last March. As per this guide, I’ve started making efforts to resolve the problem myself. The first step has been to formally request a copy of the pension scheme’s dispute resolution procedure. I sent them an email last wednesday and hand delivered a letter last night, giving them until the 9th February to supply me with the procedure. If by then they haven’t I’ll contact the The Pension Advisory Service. I’m hoping it won’t come to that, but given the lack of any progress in the past, I’m not holding out much hope.